Last updated: 10/27/2026

This Privacy Policy describes how Xgenex (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website www.xgenex.com (the “Site”). This Privacy Policy applies to all visitors to the Site. By visiting and using the Site, you accept and agree to be bound by the terms of this Privacy Policy, without modification. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site.

Topics

  • Personal information we collect
  • How we use your personal information
  • How we share your personal information
  • How we store your data
  • Your data protection rights
  • Third party websites
  • Changes
  • Complaints
  • Contact us

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We use Device Information for functionality, such as recognizing you on our Site and recalling your previously selected preferences, including your preferred language and your location.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our Site features may not function if you disable cookies. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:

  • Voluntarily submit your contact information, such as through our contact form or a request to learn more about our products or services
  • Subscribe to our news, updates, or email communications
  • Contact us by email or phone

The Provided Information we collect may include personal identification and business contact information, such as your name, email address, phone number, company name, job title, and the contents of any message you send us.

The Site is not an online store. Our products and services are provided under separate written agreements, and we do not collect payment card information through the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Provided Information.

How We Use Your Personal Information

We use the Provided Information that we collect generally to respond to your inquiries and requests, and to provide you with information about Xgenex and our products and services. Additionally, we use Provided Information to:

  • Communicate with you, including sending news, updates, and marketing communications about Xgenex (you may unsubscribe at any time using the link in any email we send)
  • Operate and improve the Site and our services
  • Screen Site activity for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How We Share Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others for marketing purposes. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

The types of third parties with whom we might share elements of your Personal Information include:

  • Providers of email management and distribution tools
  • Providers of customer relationship management (CRM) and contact form tools
  • Providers of website hosting, maintenance, and security services, including fraud prevention tools
  • Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our Site

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

In addition, if Xgenex is involved in a financing, merger, acquisition, partnership, or sale of all or part of our business or assets, your Personal Information may be shared with or transferred to the parties involved, subject to the protections described in this Privacy Policy.

How We Store Your Data

We adopt appropriate and industry-standard encryption, data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure, and so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information.

Your Data Protection Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you become a customer of Xgenex), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.

Third Party Websites

Our Privacy Policy applies only to our Site. We are not responsible for the data collection, privacy practices, or policies of any third-party site to which we may provide a link or that may link to our Site. We encourage you to read the privacy statement and terms of use of other sites.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date of the most recent update is shown at the top of this page.

Complaints

Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with their local data protection regulator, such as the Information Commissioner’s Office in the UK.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.

Xgenex

1785 Northpointe Pkwy, Lutz, FL 33558

Phone: (424) 465-4085

Email us: sales@xgenex.com